Privacy Policy

Last updated: 12 September 2026

Who we are

Jounelle operates this online store, powered by Shopify. For privacy questions or requests, contact inthedaily@outlook.com. This notice explains the personal information used when you browse, order or contact us.

Information and sources

We receive information you provide at checkout, in your account and in support messages, including your name, email, delivery and billing details, order history and correspondence. Shopify and payment providers process payment information and provide transaction confirmations. Store technology can collect device identifiers, IP address, browser information, cookie identifiers and interactions with the store. Shipment and fulfilment providers may supply delivery updates.

Purposes and lawful bases

We use order and contact details to take steps you request before purchase and perform our sales contract, including payment, fulfilment, delivery, support and returns. We process records to meet legal accounting and consumer-law obligations. We use necessary security information for our legitimate interests in preventing fraud, maintaining a reliable store and addressing disputes. Where consent is required for optional marketing or non-essential tracking, the relevant processing depends on that consent. You can withdraw consent without affecting earlier lawful processing.

Sharing

Relevant information is shared with Shopify, payment processors, fulfilment providers, suppliers arranging delivery, carriers and support or technical service providers to perform their roles. Information may also be provided to professional advisers or authorities when necessary for legal obligations or claims. Third-party websites have their own privacy notices.

Shopify and international processing

Shopify hosts the store and processes information as described in its Consumer Privacy Policy. Providers may process information outside the United Kingdom. Applicable transfers require a recognised adequacy basis or appropriate contractual safeguards. Contact us for information about the safeguards relevant to your data. Shopify's own privacy requests can be made through its Privacy Portal.

Cookies and marketing choices

Essential technologies support functions such as checkout and security. Optional analytics or advertising technologies, where enabled, are subject to the choices and legal requirements applicable to you. Use any available store privacy controls or contact us about your choices. Browser controls can remove or block cookies, which may affect store functions. Where you receive promotional emails, you can unsubscribe using the message link; necessary order messages continue.

Retention and security

Retention depends on why information is needed: fulfilling and supporting orders, maintaining an account, meeting record-keeping duties and handling legal claims. Information should not be retained longer than needed for these purposes. We use reasonable safeguards with our providers, although no system can guarantee absolute security. Avoid sending sensitive payment information by email.

Your rights

Depending on the law and circumstances, you may request access, correction, deletion, restriction or portability of your information. You may object to processing based on legitimate interests and to direct marketing. You may withdraw consent at any time. Email us to make a request; we may need to verify your identity. You may also complain to the Information Commissioner's Office or your relevant local authority.

Providing information

Details necessary for payment and delivery are required to process an order. Without them, we may be unable to complete the purchase or provide requested support.